Shipping & Returns
All packages are shipped at a flat rate of $8. Orders over $99 ship free. Depending on weight, items will be shipped either priority or first class mail via USPS. We strive to process your order as quickly as possible and once shipped, your package should arrive within 2-4 business days (excluding pre-orders). You will receive an email with tracking information once your package is on its way. If you need rush shipping, please contact us via our contact form and we will do our best!
For our local kindred spirits, order, pay online, and select local pickup at checkout to avoid shipping fees.
At this time, we are unable to offer international shipping.
You may return most new, unopened/saleable condition items within 30 days of order date for a full refund (minus shipping). We will pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
If you need to return an item, please contact us via our contact form with your order number and details about the item you would like to return. We will respond quickly with instructions for how to return items from your order.
If an item should arrive damaged, please notify us within 48 hours of receipt. Please do not discard any damaged products unless explicitly instructed to do so in writing. Please do NOT throw any packaging away as it is necessary to file a claim with USPS.
Kindred Spirit Gifts is not responsible for lost or stolen packages. We are happy to provide tracking info and any other information for you to submit a claim with USPS.